Updated WSIB COVID-19 claim FAQS
All COVID-19 claims received by the WSIB are adjudicated on a case-by-case basis taking into consideration the facts and circumstances, such as the person’s employment and non-work-related activities and whether they have a diagnosis/positive test or symptoms of COVID-19.
You can read more about how WSIB makes decisions about COVID-19 claims (PDF).
WSIB says that since this is a constantly evolving situation, they continue to closely monitor developments and follow guidance from the Ontario Government and the Ministry of Health and will adjust our approach as necessary. For people who have COVID-19 that was not contracted at work, please see information from the Government of Canada – COVID-19: Financial support for people, businesses and organizations
For more information, Additional COVID-19 FAQs, FAQs for business accounts, FAQs for health care providers , and COVID-19 claim statistics
Additional Resources
- Ontario Updating Public Health Measures and Guidance in Response to Omicron
- Updated Eligibility for PCR Testing and Case and Contact Management Guidance in Ontario
- Ontario Further Strengthening Response to Omicron
- All Ontarians 18+ Eligible for COVID-19 Booster Appointments at Three-Month Interval
- Anyone who meets provincial testing eligibility criteria can go to an assessment centre, participating pharmacy, or specimen collection centre for testing. Visit Ontario.ca/covidtestinglocations to find a testing location and for eligibility criteria to be tested.
- For public inquiries, please contact the Provincial Vaccine Contact Centre at 1-833-943-3900 (TTY for people who are deaf, hearing-impaired or speech-impaired: 1-866-797-0007).
- For resources in multiple languages to help local communication efforts in responding to COVID-19, visit Ontario’s COVID-19 communication resources webpage.
- Visit Ontario’s website to learn more about how the province continues to protect the people of Ontario from COVID-19.
- Business who have questions about public health and workplace safety measures can call the Stop the Spread Business Information Line at 1-888-444-3659.
- For public inquiries call ServiceOntario, INFOline at 1-866-532-3161 (Toll-free in Ontario only)