What can individual companies do to thrive in any economy?
Note: The following ideas were generated from a 15 minute board discussion.
- Develop their networks for support – talk to each other
- Do not pass negative impressions to customers
- Increase company awareness activity
- Survey and communicate with your customers – They too will be weathering uncertainty.
Find ways to add value and partner with your customers
- Watch receivables
- Negotiate terms with suppliers
- Reduce overheads. If staff must be cut, consider how to do this sensitively and humanely
- Add additional services
- Target your market. Identify market opportunities. Fire customers that don’t fit
- Focus energy on profitable customer
- Set positive tone – “leadership”
- Speak to staff – be positive
- Eliminate waste
- Rent equipment instead of purchasing
- Hire sub-contractors and/or fire sub-contractors
- Develop an action plan. Being proactive is one of the most important things to do
- Change marketing focus. What we do is enhance customer’s investments.
- Downturns may be positive in some ways. Look for opportunities
- Promote positives
- Retailers – watch inventory. Keep space full with product. Empty space sends the wrong message image
- Contractors
- Watch inventory
- Review supplier list
- Use Member suppliers. (Work together we are interdependent)
- Know your costs
- Don’t discount without knowledge of bottom line effect
- Follow up on estimates
- Watch inventory
- Survey suppliers and peers. Find out how others are doing and observe what works.
- Invest in Training and Education
- Use Apprenticeship program to help staff
- Recruit better people
- Maintain professionalism
- Differentiate your business and communicate your benefits
- Start “rainy day” fund
- Use technology
- Maintain Good Business Fundamentals. Work at enhancing competencies in:
- Sales
- Leadership
- Finance
- Operations
- Customer Relations
- Sales
What can the Association do to help members thrive in any economy?
- Host Association events focused on the economy
- Chapters and Commodity Groups should pace the issue on the agenda’s of all meetings so that members can share experiences, fears and opportunities
- Host Panel discussions with respected members and consultants
- Host meetings featuring financial experts
- Host legal seminar on placing liens on properties. Perhaps we can negotiate with a lawyer (Robert Kennaley) for services.
- Verify the negatives. Sometimes negative talk is not based in reality
- Accent the positive
- Stimulate demand. Mount a collective promotion campaign
- Remind the public about the importance of enhancing the home property
- Develop benchmarks and surveys
- Engage industry sectors groups to share ideas (network)
- Write articles about companies that have grown and thrived in recessions
- Host seminars on technology
- Focus Congress programs on business subjects
- Promote the prosperity partners program
- Find ways to engage members using the infrastructure of the Association
- Form a “taskforce” committee
- Announce “Economy” as the top priority of the association
- Make information accessible